Yes, we have warehouse in UK.

Yes, the product price includes delivery. It is free shipping in UK general area. There is a extra shipping fee for remote area. Here is the details: https://www.justmae.co.uk/dropshipping/shipping-tracking.html 

The subscribe content will be our new arrive/ hot sale/ promotion items. You can subscribe it as you need.

Add the items you want to sell to ‘download center’, then download the file in batch. Here is the steps: https://www.justmae.co.uk/dropshipping/user-guide

It’s very easy and convenient to place order. You can place orders one by one or in batch. Here is our user guide. https://www.justmae.co.uk/dropshipping/user-guide

All parcels are packaged by neutral postage bags. Some items will be packed with box to protect products.

No minimum order quantity limitation, but at least one piece.

Our company works with Royal Mail, Parcelforce, DPD and Hermes. Here is the details: https://www.justmae.co.uk/dropshipping/shipping-tracking.html  We will update the tracking number and courier name to Justmae Dropshipping system.

We don’t offer all of these for our products. Please be ware.

The ‘Weekly Top’ zone on our website lists the weekly top 12 items. You may need to find the hot sale items in your marketplace by yourself.

If you place order before 10 a.m, it will be disptached same day. If after 10 a.m, we will process orders and ship in next business day. We may process order and update tracking number on weekends or holidays, but the courier will only come to collect parcels on business days. The courier won’t come to our warehouse to collect parcels on Saturday, Sunday and other holidays.

We process orders before 9:30 a.m GMT (10 a.m in Summer time) ( except weekends and holidays), so please place order on our website before 9:30 a.m GMT (10 a.m in Summer time) to make sure your orders can be dispatched same day.

Tracking number will be updated at the same day as processing order. If you can’t see the tracking number after 2 business days (except weekends and holidays) in your account “My Orders”, please contact us by email.

Royal Mail Large Letter takes 3-7 business days. If you didn’t receive after this time range, please contact us. We will help you solve this problem in time.

If order didn’t be processed, please contact us as soon as possible to cancel the order. If order had been processed, then we need your customer to return the parcel. We will issue refund after receive the returned parcel. Refund will deduct the postage.

Yes, it’s free to resend a new parcel for missed parcel or damages. If just not perfect as buyer’s expect, or there is a defect, customer can keep the goods with a compensation.

Please contact us in time, email：service@dropship.co.uk, we will serve for you with all sincerity.

We currently only support PayPal.

Justmae Dropshipping accepts resend/return/refund services by parcel missed, lack of numbers, damages, wrong items. You can see more terms in details here: https://www.justmae.co.uk/dropshipping/return-exchange.html

Refund will be returned to your PayPal account directly in 2-3 business days.

We don’t put papers or logos on the pacakging. And we don’t brand the products for dropship.

Please create an account on our website with effective and true information. And check the FQA/ USER GUIDE and other Justmae Dropshipping information. There is no fees for membership.

We currently only support dropship service in United Kingdom. And only do dropship business on this unique website.

We don’t sell branded products and there is no authorization. Please kindly noted of this. If the marketplace don’t allow you to sell the items, please don’t sell it. You may need to follow the marketplace rules.

We update our stock quantity to our website every working days. Please kindly keep an eye of the stock level. If it is hot sale and in low stock, you can buy a big quantity to hold the stock for you  firstly. And also contact us to ask when more stock will come.

Place hold order for the item. The order number will be started with HO letter. We will lock the stock in our system. And then you place the shipping orders to use the hold stock. Please don’t hold big stock to increase the risk for both of us.  Free to cancel hold stock and get refund within 2 weeks. If hold the stock over 2 weeks and need to cancel, we will charge 30% service charge.

Trust us for our cooperation firstly and contact us in time. If tracking shows delivered, then ask customer to find the parcel firstly. Maybe put in neighbour or in corridor. Otherwise, let customer to open case on ebay, you need to upload the tracking number to the case. And then let ebay judge it. You should win in some condition. If lose and refund the buyer, we will refund you.

Sometimes our system can find out if the address is incomplete, or postcode is wrong. We will contact you and not ship the order.

If you find out the problem in time, please contact us to cancel orders asap.

The worst condition is we have shipped out. Then you need to place new order for your customer. When the courier return to us, we will deduct the post cost and refund the product value. Sometimes parcel missed, you need to bear all the lost.

Please contact us if your order didn’t process in time if after weekends or holidays. Sometimes, the paypal will review the payment, so we can not receive the payment in time.

Justmae Dropshipping is only do dropship service, only provide shipping orders service. We won’t take responsibility for how you to sell the products. 

Download the product files, the stock quantity included in the file. And then upload the stock quantity to your store. This will be the only way.